Privacy Policy - Bycigar

Overview

Protecting the privacy and personal data of the customers is critical to CT-INC Limited and its related companies, including all subsidiaries and affiliates (collectively "We", "Us"). This Privacy Policy helps you understand how ByCigar collects, uses, and protects your personal data. The term "Personal Data" in the following paragraphs means any material that is directly or indirectly related to you and that is capable of directly or indirectly determining your identity allowed for access or processing. By browsing any website by ByCigar ("Website"), or any other means that provides your personal information (including visiting the stores or calling enquiry hotline), you acknowledge agreement for ByCigar to collect, use, store, and disclose such information in accordance with the Privacy Policy. ByCigar reviews this Privacy Policy on a regular basis and will amend the content by updating the Website from time to time. By using the services after modification, you agree to the revision. Please visit and review regularly to obtain the latest updates.

Use of Personal Data

ByCigar collects, uses, and stores any provided personal data for a personalised online experience. These could occur on the Website or other means, including visiting the stores or calling enquiry hotlines. ByCigar will keep your information confidential at all times and only collect, use, store or disclose such information in accordance with this Privacy Policy.

Information Collection

ByCigar may collect your data on the Website in different contexts:

If you are not yet a registered user, you will be browsing as a guest.
Your personal information (such as your name and contact details) will be collected in order to enjoy the various functions and services we provided to registered user, such as sending promotional emails, responding enquiries and member sales.
Only order related information will be collected (such as your name, contact details, and payment/credit card details). However, if you register with any social accounts, such information (including your hobbies, social network and followers) will also be collected.
You may further provide other personal details from time to time by using the Services provided by ByCigar and its partners (such as sale campaigns and survey).
You can also sign in with any social accounts. Verification will be needed and an option to share certain personal details with ByCigar will be offered. You may also choose to share your activities on such networks.

Use of Profile

ByCigar will use the personal details you provided for the following purposes:

Offering of Services (such as application and evaluation of such Services). This includes responding to enquiries, offering product advice, saving items in your shopping carts, evaluating any services you apply for, and the issuing of the VIP membership card. Also the allowing of enrollment in promotions and to place orders (such as data verification and security check) on the website.
Delivering sales information to you in accordance with the following Marketing Information:
○ Match your profile with the information you provided.
○ Analyse market trends and users behavior for better understanding on how you interact with the Website and our Services.
To enhance the Services and note specific personal preferences. Such information includes your gender, age, interests, location, shopping habits and other personal information etc.

Other information regarding Use of Profile

Please note that:

ByCigar may transfer, use and, store your personal details outside of the People’s Republic of China in accordance with this Privacy Policy.
Some feature services may not be applicable if personal information is not provided.
Unless otherwise specified by law or specifically permitted by law, (a) ByCigar retains only necessary information to achieve relevant purposes. (b) Your personal data may be deleted if you terminate your ByCigar account. (c) If you choose to revoke your account or terminate the use of social networking features, ByCigar will prompt third parties to remove the information held. You may provide ByCigar with personal data from other parties. You understand and agree with full consent that prior acknowledgement of use of such information (including collection, use, storage, and disclosure) has been granted beforehand.

Collection of Anonymous Data

Additional information may also be automatically collected on the Website:

Your behavior on the Website would be monitored to help ByCigar personalise a service that better meets your needs and expectations. Such information may include, but are not limited to: the type and version of your browser, your operating systems, IP address, and/or domain name.
The electronic devices you use to browse and use our website.

Information Disclosure

ByCigar pledges to keep your personal information confidential, and will only disclose such information to parties located inside/outside People’s Republic of China for use inside/outside People’s Republic of China, if applicable to the following:

(a) related parties of ByCigar (including affiliates and subsidiaries) or (b) parties acting on behalf of ByCigar or (c) service provider of the Website. These occur to achieve relevant purposes, yet all parties are subject to confidentiality and privacy obligations substantially set forth in this Privacy Policy.
To disclose information to any financial institution, credit/debit card issuer or relevant agency in order to establish and support payment facilities, and;
If required to make such disclosure in accordance with statutory or contractual obligations, or in accordance with law or court regulations, or (by law) it is necessary to make disclosure to protect ByCigar’s interests.

ByCigar refuses to provide any of your data unless obtained with explicit consent in advance. ByCigar may, from time to time, transmit aggregated anonymous data to third parties and such information will not be sufficient for identification (with the exception of the Website). This Privacy Policy applies to ByCigar and the Website, but does not necessarily apply to other related parties and their websites. You are suggested to read carefully the privacy policies provided by them before submitting your data. ByCigar is not liable for the use of your details by such parties.

Review and Profile Updates

You are welcome to review, verify, and update any personal details after signing into your account.

Minors

Only users aged 18 or above are eligible to make purchases on the Website.

Information Misuse Report

If you believe your personal information is being collected, used, or disclosed in violation of this Privacy Policy or any applicable law, you can contact the privacy officer as shown below. Please provide, if applicable:

Details of the collection, use or disclosure of information against the policy;
Screenshot(s) of relevant webpage(s), and;
Your email address and/or contact number.

ByCigar will get in touch with you afterwards about the claim in 15 days upon application.

Please contact our Privacy Department for any concerns regarding the Privacy Policy at:

ByCigar Privacy Department

privacy@ByCigar.com

Tel： +852 0000 0000

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