SF Express

• Standard Express (1-3 days domestically, 3-7 days internationally)

• SF Priority (next-day delivery in major cities)

• Cold Chain Shipping (for temperature-sensitive goods)

• Cash on Delivery (COD) available

EMS (China Post Express)

• Domestic EMS (2-4 days, including remote areas)

• International EMS (5-14 days, simplified customs clearance)

• ePacket (budget option for lightweight items)

SF Express: Charged by weight & volume (actual dimensional weight applies), possible duties on international shipments

EMS: Initial weight + additional fee per 500g, surcharge for remote areas

Free shipping for orders over ¥299 (domestic) / $50 (international) (exclusions apply)

SF Express: Default insurance ¥1000, optional high-value coverage (up to ¥20,000)

EMS: Default insurance ¥500, additional coverage available (up to ¥50,000)

Damage/loss claims must be reported within 24 hours with proof

Cigars/Alcohol: Only SF Cold Chain or EMS Express (ID required for delivery)

Batteries/Liquids: Ground shipping only (no air transport, special EMS declaration)

International: Recipient must assist customs clearance (duties/taxes not included)

SF Priority: Late deliveries qualify for shipping fee coupons

EMS: Remote areas +1-2 days, excludes force majeure events

Banned by SF/EMS: Explosives, live animals, cash, illegal drugs

Cigarettes/vapes restricted in some countries (confirm before ordering)