SF Express
Standard Express (1-3 days domestically, 3-7 days internationally)
SF Priority (next-day delivery in major cities)
Cold Chain Shipping (for temperature-sensitive goods)
Cash on Delivery (COD) available
EMS (China Post Express)
Domestic EMS (2-4 days, including remote areas)
International EMS (5-14 days, simplified customs clearance)
ePacket (budget option for lightweight items)
SF Express: Charged by weight & volume (actual dimensional weight applies), possible duties on international shipments
EMS: Initial weight + additional fee per 500g, surcharge for remote areas
Free shipping for orders over ¥299 (domestic) / $50 (international) (exclusions apply)
SF Express: Default insurance ¥1000, optional high-value coverage (up to ¥20,000)
EMS: Default insurance ¥500, additional coverage available (up to ¥50,000)
Damage/loss claims must be reported within 24 hours with proof
Cigars/Alcohol: Only SF Cold Chain or EMS Express (ID required for delivery)
Batteries/Liquids: Ground shipping only (no air transport, special EMS declaration)
International: Recipient must assist customs clearance (duties/taxes not included)
SF Priority: Late deliveries qualify for shipping fee coupons
EMS: Remote areas +1-2 days, excludes force majeure events
Banned by SF/EMS: Explosives, live animals, cash, illegal drugs
Cigarettes/vapes restricted in some countries (confirm before ordering)
